Urbandale Hotel

Clear policies help keep arrivals, stays, and departures straightforward.

Policies at Microtel Inn & Suites By Wyndham Urbandale/Des Moines are structured to support efficient check-ins, comfortable stays, and predictable travel planning for both overnight guests and longer visits.

• Check-In and Check-Out

Check-in usually begins during the afternoon, while check-out takes place later in the morning. Early check-in or late check-out requests depend on availability.

• Identification Requirements

Guests are generally required to present a valid government-issued photo ID and payment card at check-in.

• Smoking Policy

The hotel operates as a non-smoking property. Additional cleaning fees may apply if smoking occurs inside guest rooms or indoor public spaces.

• Pet Policy

Pets may be accepted in selected accommodations, though fees and restrictions can apply depending on room type and stay length.

• Cancellation Policy

Cancellation terms vary according to reservation type and booking conditions. Flexible rates typically allow changes before arrival, while discounted bookings may remain non-refundable.

• Children and Occupancy

Children are welcome at the hotel, though maximum occupancy limits apply for each room category.

• Accessibility Policy

Accessible guest rooms and mobility-friendly hotel features are available for travelers requiring additional assistance during their stay.